FAQs
Questions,answered.
Everything about ordering, your photo, the design, shipping and returns. Can't find it? Ask the studio — a real person answers.
Which designs can I choose from?
Five limited-edition designs: Rise Unleash, Kind Heart, Live Freedom, Focus and Dream Life. Each one is rebuilt around the face in your photo.
What sizes and fits do you offer?
Sizes [sizes offered]. Classic fit is true to size; Oversized has a relaxed, dropped shoulder [+price — confirm]. Each product page has a size guide.
Can I order the same design with different photos?
Yes. Every tee in your bag carries its own photo, so you can order Kind Heart for each of your kids — each one made around a different face.
How do I pay?
Through a secure, encrypted checkout with [Stripe / WooPayments / PayPal]. We never see or store your card details.
What kind of photo should I upload?
One clear photo of one face, in good light, from the original file. Head and shoulders is perfect. JPG, PNG or HEIC, up to [MB].
Can I use a photo of a child?
Yes — that's what most people do. You'll confirm you're the parent or guardian, or have their permission. The photo is used only for your order.
Is my photo safe?
It's stored privately (never at a public link), linked only to your order and seen only by the designer making it. It's deleted [N days] after delivery and never used in marketing unless you separately say yes.
Can I put more than one face on a tee?
[Policy — e.g. each design is built around one face]
What if my photo isn't good enough?
Upload it anyway. If it won't print well, our designer will let you know [how / when] so you can send another.
Who makes my design?
A real designer. Your photo is cut out, toned and placed into the design by hand, then checked for print quality. Nothing is printed automatically.
Will I see the design before it's printed?
[Proof policy: whether a digital proof is sent, how many revisions, and the approval window]
Can I ask for something specific?
Yes — there's a "notes for your designer" box next to the photo upload (for example "keep her glasses on"). [What can and can't be changed]
Can I change my photo after ordering?
[Policy — e.g. yes, until the design is approved] Email us with your order number.
How long until it arrives?
Design [x days] + printing [x days] + shipping [x–y days]. Every order ships with tracking.
Where do you ship?
[countries]
How much is shipping?
[standard rate] · free over [threshold]. The exact cost is shown at checkout before you pay.
How do I track my order?
You'll get an email at each step, with a tracking link once it ships. You can also check it any time on Order Support.
Can I return a personalized tee?
Because each tee is made just for you, [personalized-item return policy].
What if it arrives damaged or misprinted?
We'll make it right. [misprint / damage policy + window] Email a photo of the problem with your order number.
What if I don't love the design?
[Revision + return policy for personalized items]
How do I reach you?
Email sales@favoritefacestudio.com or use the contact form. [reply time]
Still wondering?
Ask a realperson.
The studio reads every message. Tell us what you're planning and we'll help you pick the design and the photo.
