"Awaiting design" — what does that mean?
Your order is paid and in the studio queue. A designer is building your artwork by hand; nothing is printed until it's checked. Design takes [x days].
Order Support
Where's myfavorite?
Track your order, change your photo, or tell us if something isn't right. Every tee is made by hand, so here's what each stage means.
Track your order
Enter your order number and the email you used at checkout. Your order number is in your confirmation email.
Change or re-send your photo
[Policy — e.g. possible until the design is approved] Email us your order number and we'll send a secure upload link. Please don't email photos.
Shipped — where is it?
Use the tracking link in your shipping email. Delivery takes [x–y days] after it ships. Shipping details
Something's wrong with my tee
Damaged or misprinted? Send a photo of the problem with your order number and we'll make it right. [misprint policy + window] Contact us